Terms and conditions for Beds4U

Website: www.beds4ulondonltd.co.uk
Business: Beds4U

1. About us

Welcome to Beds4U. We are a furniture retailer based in Croydon, London, offering a range of beds, mattresses, sofas and other furniture products.

These Terms and Conditions explain the rules for using our website and purchasing products from our business.

By using our website, you agree to comply with these terms where applicable.

Business details:

• Business name: Beds4U London Ltd
• Trading name: Beds4U
• Business address: 297-303 London Rd, Croydon CR0 3PA
• Telephone: +44 7896 005507
• Email address: shahg_7@yahoo.co.uk

2. Use of our website

Our website provides information about our furniture products, including product descriptions, images, specifications and prices where displayed.

We aim to ensure that all information on our website is accurate and up to date. However, occasional errors or omissions may occur.

We reserve the right to correct errors, update product information and change website content where necessary.

Using our website does not automatically constitute a purchase or create a contract of sale.

Where an order is placed through our showroom, by telephone or through another agreed method, the purchase will be subject to the terms agreed at the time of ordering and applicable consumer law.

3. Prices and payments

All prices displayed on our website are intended to be accurate at the time of publication.

Unless otherwise stated, prices are in pounds sterling (£).

Price may change without notice, but a price change will not override an existing binding agreement with a customer.

Delivery charges, assembly fees and other additional costs will be communicated to customers before they commit to a purchase.

Payment methods and payment deadlines will be confirmed when an order is placed.

Where a deposit is required, the amount, payment terms and applicable cancellation arrangements will be explained before the customer commits to the purchase.

4. Orders and product availability

All orders are subject to confirmation and product availability.

We will inform customers if a product becomes unavailable after an order has been accepted.

If we cannot fulfil an order, we will explain the available options. Where a refund is due, it will be provided in accordance with applicable law.

Customers should check their order confirmation carefully to ensure that the selected products, sizes, colours, quantities and prices are correct.

If you notice an error, please contact us as soon as possible.

5. Delivery policy

Beds4U offers delivery arrangements for selected furniture products, subject to the agreed delivery service and delivery location.

Before placing an order, customers should confirm:

• The delivery address.
• The applicable delivery charge.
• The estimated delivery timeframe.
• Whether assembly or installation is included.
• Whether the delivery team will take away packaging or old furniture.

Delivery dates provided at the time of ordering are estimates unless expressly agreed otherwise.

We will make reasonable efforts to deliver orders within the agreed timeframe and will communicate significant delays where possible.

If delivery cannot be completed because the customer has provided an incorrect address or is unavailable at an agreed appointment, additional arrangements or charges may apply where these have been communicated in advance and are lawful.

We will not use this provision to avoid responsibility for delivery failures for which we are legally responsible.

6. Delivery access and customer responsibilities

Customers are responsible for providing accurate delivery information and informing us of any access restrictions that could affect delivery.

Before ordering large furniture items, please check:

• Doorway and hallway measurements.
• Staircase and landing access.
• Lift dimensions and availability.
• Parking or loading restrictions.
• Any other access limitations.

Please tell us about relevant access issues before confirming your order.

If an item cannot be delivered because of an access problem that was not disclosed, we will discuss the available options with the customer.

Any additional charges must be reasonable, communicated appropriately and consistent with applicable law.

7. Assembly and installation

Assembly and installation services are available upon request and are not included in the product price unless expressly agreed otherwise. If a customer requires assembly or installation, an additional charge will apply at the price agreed between the customer and Beds4U before the service is carried out. The customer must pay the agreed installation fee in accordance with the payment terms confirmed at the time of booking.

8. Returns and exchanges: special orders and delivery charges

Special orders and customer-requested colours: Orders involving bespoke, custom-made, or personalized furniture made to the customer’s specific requirements may not be eligible for return or cancellation due to a change of mind, where permitted by applicable law. A request for a particular colour or an item ordered from our standard product range does not automatically make the item non-returnable. Customers will be informed of any applicable restrictions before confirming their order.

Return and exchange delivery charges: Where a customer requests a return or exchange due to a change of mind, a preference for a different colour, or a change in personal requirements, the customer will be responsible for the reasonable delivery, collection, or transportation costs associated with the return or exchange, provided these charges have been clearly disclosed and agreed to in advance. These charges will not apply where the law requires Beds4U to cover the costs, including where goods are faulty, damaged, or not as described.